Privacy Policy
1. Introduction
Classic RO Solutions (“we”, “us”, “our”) operates ClassicROSolutions.com. We are committed to protecting your privacy and complying with relevant data protection laws.
2. Information We Collect
Personal Data: Name, phone number, email, address (only when provided via contact form, call, or email).
Technical Data: IP address, browser type, device type—collected automatically when you visit our website.
3. Purpose of Data Collection
To respond to inquiries, schedule repairs, installations, or service contracts.
To improve website experience, analyze traffic, and resolve technical issues.
For compliance and communication purposes (e.g., sending service reminders, confirming appointments).
4. Legal Basis
We process your data based on:
Consent (when you submit a form or subscribe),
Contractual necessity (for service delivery), and
Legitimate interest (for analytics and site operation).
5. Data Sharing
We do not share data with third parties except:
Service providers under contract obligations (e.g., call centers, email platforms),
When legally required (e.g., court order).
6. Data Retention
Contact/service request data: kept for up to 2 years to manage follow-ups or recurring services.
Technical data: stored for up to 12 months for analytics and security checks.
7. Your Rights
You have the right to:
Request access, correction, or deletion of personal data.
Object to processing or withdraw consent.
Receive copies of your data in a portable format.
To exercise these rights, please contact classicrosolutions@gmail.com.
8. Cookies and Tracking
We use cookies and similar technologies for:
Functional purposes (site operation),
Analytical insights (e.g., Google Analytics).
You can disable cookies in your browser, though it may limit site features.
9. Security
We implement administrative, technical, and physical safeguards (e.g., SSL encryption on forms) to protect your data.
10. For Children
Our site is not directed to children under 16, and we do not knowingly collect data from them.
11. Changes to This Policy
We may update our policy occasionally. The “Last Updated” date at the top will reflect changes.
12. Contact Us
For questions or data-related requests:
Email: classicrosolutions@gmail.com
Phone: +91 82738 27328
Address: Sector 1, Bisrakh Jalalpur, Greater Noida West, Uttar Pradesh 201306
